/*
 * EL CHAT CON LA TIENDA (parciales/chat, chat_hilo, contents/cuenta_chats).
 * Las variables son las de kikoua.css.
 */

/* ---------- el panel flotante ---------- */
.k-chat{position:fixed;inset:0;z-index:1200;display:flex;align-items:flex-end;justify-content:flex-end;padding:24px;pointer-events:none}
.k-chat[hidden]{display:none}
.k-chat-fondo{position:absolute;inset:0;background:rgba(35,31,32,.18);pointer-events:auto;animation:kchat-in .2s ease}
.k-chat-caja{position:relative;margin:0;width:400px;max-width:100%;height:min(620px,calc(100vh - 48px));background:#fff;border-radius:18px;box-shadow:var(--shadow-2);overflow:hidden;pointer-events:auto;display:flex;animation:kchat-sube .22s ease}
@keyframes kchat-in{from{opacity:0}to{opacity:1}}
@keyframes kchat-sube{from{opacity:0;transform:translateY(16px)}to{opacity:1;transform:none}}
@media (prefers-reduced-motion:reduce){.k-chat-fondo,.k-chat-caja{animation:none}}

/* ---------- el boton flotante (parciales/chat_flotante) ---------- */
.k-chat-fab{position:fixed;right:24px;bottom:24px;z-index:70;display:inline-flex;align-items:center;gap:10px;height:54px;padding:0 22px 0 18px;border:0;border-radius:999px;background:var(--magenta-ink);color:#fff;font:inherit;font-size:14px;font-weight:600;box-shadow:0 10px 28px rgba(184,0,109,.32);cursor:pointer;text-decoration:none;transition:bottom .3s,background .2s,transform .2s,opacity .2s}
.k-chat-fab:hover{background:var(--magenta-ink-2);color:#fff;transform:translateY(-2px)}
.k-chat-fab .ico{width:22px;height:22px;stroke-width:1.8}
/* Por encima de la barra fija de compra del producto (76 px). */
body:has(.sticky-buy.on) .k-chat-fab{bottom:96px}
html.k-chat-abierto .k-chat-fab{opacity:0;pointer-events:none}

/* ---------- el hilo ---------- */
.k-hilo{display:flex;flex-direction:column;width:100%;min-width:0;min-height:0;height:100%}
.k-hilo-h{display:flex;align-items:center;gap:12px;padding:14px 16px;border-bottom:1px solid var(--line);background:#fff}
.k-av{flex:none;width:40px;height:40px;border-radius:50%;background:var(--pink);color:var(--magenta-ink);display:grid;place-items:center;font-size:13px;font-weight:600;overflow:hidden}
.k-av img{width:100%;height:100%;object-fit:cover;background:#fff}
.k-hilo-quien{flex:1;min-width:0}
.k-hilo-quien strong{display:block;font-size:15px;font-weight:600;line-height:1.25;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.k-hilo-quien small{display:block;font-size:12px;color:var(--ink-3)}
.k-hilo-ver{flex:none;font-size:12px;font-weight:600;white-space:nowrap;color:var(--magenta-ink);background:none}
.k-hilo-ver[hidden]{display:none}
.k-hilo-cerrar,.k-hilo-atras{flex:none;width:36px!important;height:36px;padding:0!important;margin:0;border-radius:50%!important;display:grid;place-items:center;background:transparent!important;border:0!important;box-shadow:none!important;color:var(--ink-2)!important;cursor:pointer}
.k-hilo-cerrar .ico,.k-hilo-atras .ico{width:20px;height:20px}
.k-hilo-cerrar:hover,.k-hilo-atras:hover{background:var(--soft);color:var(--ink)}
.k-hilo-atras{display:none;margin-left:-6px}

.k-hilo-msgs{flex:1;min-height:0;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:6px;background:var(--soft);overscroll-behavior:contain}
.k-hilo-dia{align-self:center;margin:10px 0 4px;padding:2px 10px;border-radius:999px;background:#fff;font-size:11px;font-weight:600;color:var(--ink-3)}
.k-msg{display:flex;flex-direction:column;max-width:80%}
.k-msg.mio{align-self:flex-end;align-items:flex-end}
.k-msg.tienda{align-self:flex-start;align-items:flex-start}
.k-burbuja{padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.45;white-space:pre-wrap;overflow-wrap:anywhere}
.k-msg.mio .k-burbuja{background:var(--magenta-ink);color:#fff;border-bottom-right-radius:6px}
.k-msg.tienda .k-burbuja{background:#fff;color:var(--ink);border-bottom-left-radius:6px;box-shadow:0 1px 2px rgba(35,31,32,.06)}
.k-msg small{font-size:11px;color:var(--ink-3);margin:3px 6px 0}
.k-msg.enviando .k-burbuja{opacity:.65}
.k-msg.fallo{cursor:pointer}
.k-msg.fallo .k-burbuja{background:#fde8ec;color:#a3123a}
.k-msg.fallo small{color:#a3123a;font-weight:600}
.k-hilo-aviso{margin:auto;text-align:center;font-size:13px;color:var(--ink-3)}
.k-hilo-aviso.error{color:#a3123a}
.k-hilo-vacio{margin:auto;max-width:280px;text-align:center}
.k-hilo-vacio p{margin:0;font-size:14px;color:var(--ink-2);line-height:1.5}

.k-hilo-form{display:flex;align-items:flex-end;gap:8px;padding:12px 12px 4px;border-top:1px solid var(--line);background:#fff}
.k-hilo-form textarea{flex:1;min-width:0;resize:none;max-height:140px;border:1px solid var(--line);border-radius:22px;padding:11px 16px;font:inherit;font-size:14px;line-height:1.4;color:var(--ink);background:#fff;outline:none}
.k-hilo-form textarea:focus{border-color:var(--magenta);box-shadow:0 0 0 3px rgba(236,0,140,.1)}
.k-hilo-enviar{flex:none;width:44px;height:44px;border-radius:50%;border:0;background:var(--magenta-ink);color:#fff;display:grid;place-items:center;cursor:pointer;transition:background .2s}
.k-hilo-enviar:hover{background:var(--magenta-ink-2)}
.k-hilo-enviar .ico{width:18px;height:18px;stroke-width:2}
.k-hilo-pista{margin:0;padding:2px 16px 10px;font-size:11px;color:var(--ink-3);background:#fff}

/* ---------- la bandeja de Mi cuenta ---------- */
.k-bandeja{display:grid;grid-template-columns:320px minmax(0,1fr);height:min(680px,calc(100vh - 220px));min-height:460px;border:1px solid var(--line);border-radius:14px;overflow:hidden;background:#fff}
.k-bandeja-lista{border-right:1px solid var(--line);overflow-y:auto;margin:0;padding:6px;list-style:none}
.k-bandeja-lista a{display:grid;grid-template-columns:40px minmax(0,1fr) auto;gap:4px 12px;align-items:center;padding:12px;border-radius:10px;color:var(--ink);text-decoration:none}
.k-bandeja-lista a:hover{background:var(--soft)}
.k-bandeja-lista a.on{background:var(--pink-2)}
.k-bandeja-lista .k-av{grid-row:1/3}
.k-bandeja-lista strong{font-size:14px;font-weight:600;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.k-bandeja-lista time{font-size:11px;color:var(--ink-3);white-space:nowrap}
.k-bandeja-lista .prev{grid-column:2/4;font-size:13px;color:var(--ink-3);min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.k-bandeja-lista a.nuevo strong:after{content:"";display:inline-block;width:8px;height:8px;border-radius:50%;background:var(--magenta);margin-left:6px;vertical-align:middle}
.k-bandeja-lista a.nuevo .prev{color:var(--ink);font-weight:500}
.k-bandeja-hilo{min-width:0;min-height:0;display:flex}
.k-bandeja-elige{margin:auto;text-align:center;color:var(--ink-3);font-size:14px;padding:24px}
.k-bandeja-elige .ico{width:36px;height:36px;color:var(--lilac);display:block;margin:0 auto 10px}
.k-bandeja .k-hilo{display:none}
.k-bandeja.viendo .k-hilo{display:flex}
.k-bandeja.viendo .k-bandeja-elige{display:none}
.k-bandeja-vacia{padding:40px 24px;text-align:center;border:1px dashed var(--line);border-radius:14px;color:var(--ink-2)}
.k-bandeja-vacia .ico{width:36px;height:36px;color:var(--lilac);display:block;margin:0 auto 12px}
.k-bandeja-vacia p{margin:0 auto;max-width:380px;font-size:14px}

/* ---------- celular ---------- */
@media (max-width:860px){
  .k-bandeja{grid-template-columns:minmax(0,1fr);height:calc(100vh - 180px)}
  .k-bandeja-lista{border-right:0}
  .k-bandeja .k-bandeja-hilo{display:none}
  .k-bandeja.viendo .k-bandeja-lista{display:none}
  .k-bandeja.viendo .k-bandeja-hilo{display:flex}
  .k-bandeja .k-hilo-atras{display:grid}
}
body:has(.sticky-buy.on) .k-chat{padding-bottom:96px}
@media (max-width:760px){
  .k-chat-fab{right:16px;bottom:16px;width:56px;height:56px;padding:0;justify-content:center}
  .k-chat-fab span{display:none}
  body:has(.sticky-buy.on) .k-chat-fab{bottom:88px}
}
@media (max-width:600px){
  .k-chat,body:has(.sticky-buy.on) .k-chat{padding:0}
  .k-chat-caja{width:100%;height:100%;border-radius:0}
  html.k-chat-abierto,html.k-chat-abierto body{overflow:hidden}
  .k-hilo-pista{display:none}
  .k-hilo-form{padding-bottom:max(12px,env(safe-area-inset-bottom))}
}